lsw, mba, cmc
After graduating from Boston College, Joan started her 37 year career in elder care as a Case Manager for a Massachusetts state funded Area Agency on Aging. This fundamental experience and training in case work and protective services ignited her lifelong passion for working to benefit the lives of older adults and their families.
Joan has special interest in working with adults over 60 who have complex life issues, and clients who have Alzheimer’s disease and related disorders. She provides coaching and creative strategies to support her client’s care partners with the focus on meeting client goals. .Her experience as a Discharge Planner in a hospital, marketing sub-acute services in a skilled nursing facility and marketing retirement and assisted living communities as well as working within the private home care industry all led to developing her knowledge and ability to help clients navigate systems.. The past 12 years Joan has worked as an Aging Life Care Professional honing her practice to become an advanced level professional.
Currently, Joan is the Founder and Managing Partner of Symphony Care Management, LLC. A full-service Care Management and Life Planning Company. Respected by her peers, she served as 2018 President of the Aging Life Care Association New England Chapter. She continues to be involved in leadership serving on the Executive Board as Past President.. Joan is committed to providing the highest quality of service to her clients following a strict code of ethics and professional standards.